Due to the nature of our product line, we do not offer returns or exchanges unless it falls under the following category
We offer a full money-back guarantee under certain conditions for all purchases made on our website.
You have received a damaged or a wrong product
The purchased product is different from what you have seen or advertised on our website
Damages and issues:
Please inspect your order upon receipt and contact us immediately if there are any issues with the items. In order to process a return please get in touch with us via our website chat, Facebook or Whatsapp. You might have to post the item back to us so that we can investigate the issues that have caused the damages or wrongly delivered products.
We will notify you once we’ve received your return and have completed our inspections. We will notify you if the returned items are eligible for a refund. If approved, you’ll be automatically refunded on your original payment method.
You are eligible for a full reimbursement within 14 calendar days of your purchase. We do not accept any claims after 14 days of the delivery date.
To be eligible for a return, the items must be unused and in the same condition as supplied. It must also be in the original packaging.
Special offer products are not eligible for any refunds or a return.